|
Spa Reservations / Cancellation Policy
Please keep in mind that the treatment times are reserved especially for you. A credit card guarantee is required for bookings more than 1 hour & group bookings. No shows will be charged in full. There is a 50% charge for any changes or cancellations to appointments with less than 4 hours notice.
As a courtesy to our guests, late arrivals will only receive the remaining available appointment time.
Arrival Time
To relax and enjoy your treatment, we ask that you arrive 15 minutes prior to your treatment time. Treatment time includes consultation time.
Will I be comfortable?
Please communicate your wishes openly whether it’s massage
pressure, room temperature, or music level, we will make adjustments to suit you. When receiving body treatments disrobe to the level of your comfort. Our therapists are trained to drape a sheet or towel over your body in a discrete manner so that you are always covered.
Gratuity
Gratuities are always left to the discretion of our guests. It is customary to provide a 15% gratuity for salon and spa services.
|
